Accommodation Rental

How do I know if an accommodation allows pets?

If the accommodation is pet friendly, it will be indicated on the accommodation website under “Highlights” that pets are welcome. 

In the offer, it is stated that a down payment is required. What does this mean?

In order to book an accommodation, a down payment of 30 % is required. Once you have paid the down payment, you will receive an email with the booking confirmation and all details regarding your booking. Don’t forget to check your spam folder. 

In the offer, it is stated that a deposit is required. What does this mean?

Most accommodations require a refundable damage security deposit upon arrival in cash. The amount of the refundable damage security deposit depends on the accommodation and will be listed in your offer. The host returns the refundable damage security deposit to you at departure in case no damage occurred during your stay.

When is the remaining payment due and how do I pay for it?

The remaining payment (70% of the agreed accommodation price) has to be made no later than 30 days before arrival by PayPal or bank transfer. For all these payment methods you will receive an email as a reminder for the remaining payment a few days before the due date. Some of the owners also accept cash on arrival as a payment method for the remaining payment – if so you will be informed of the offer. The remaining payment in cash on arrival has to be made when receiving the key.

When will we get the accommodation address?

As soon as you have paid the down payment, you will receive a booking confirmation via email. There will be all information regarding your booking including the accommodation address. 

Is it possible to change the booked accommodation to another one?

Unfortunately, it is not. Accommodations in our offer do not have the same owner. We issue an invoice to the owners at the time of reservation, the tax is paid and the money is transferred to the owner, so unfortunately, a change of accommodation is not possible.

I booked an accommodation. When will I receive the invoice?

You will first receive the invoice for your down payment. Upon your arrival, the owner will issue an invoice for the full amount of your stay.

It is stated that the earliest check-in is at 4 p.m. Is an earlier check-in possible?

Unfortunately, it is not possible. The earliest check-in is foreseen for 4 p.m. The accommodation has to be cleaned and prepared for you in the morning. The previous guests are leaving at 10 a.m. and it takes time to do the cleaning properly.

It is stated that the latest checkout is at 10 a.m. Is it possible to stay longer in the accommodation?

Unfortunately, it is not possible. The latest checkout is foreseen for 10 a.m. There is a cleaning scheduled between 10 a.m. and 4 p.m., before the arrival of new guests. 

When do I get the contact of the accommodation owner?

Approximately 30 days before arrival you will receive an email with all the arrival information you need including the contact details of the accommodation owner.

Do I have to give my passport or my ID to the host upon arrival?

Yes. For your stay in Croatia, a valid passport or identification document for each guest is required (children included). At the arrival of the accommodation, the owner will need your documents in order to copy the necessary personal details because he has to register you at the tourist office. The personal documents will not be taken from you. Tourist tax is already included in the rental price. 

I chose to pay 70% upon arrival to the owner. Do you accept credit cards at the accommodation?

Unfortunately, they are not accepted – if so we will let you know in the offer. Upon your arrival, the owner will welcome you and mostly they do not have the possibility to charge credit cards on the spot. So, unfortunately, upon arrival, only payments in cash are accepted if not otherwise stated.

Can friends come and visit us during our stay in the accommodation?

During your stay, it is not allowed to have more guests than registered upon your arrival. Possible visits by friends for lunch or barbecue have to be approved by the owner on arrival, as the owner makes decisions on this subject.

In which currency can I pay in Croatia?

As of 1st January 2023, the official currency of Croatia is the Euro.

I’m at the accommodation and I’m not sure how to use one of the devices. What can I do?

During your stay, your contact is the owner of the accommodation. Since the hosts know their accommodation the best, they can help you directly. Therefore, contact your host in a case like this. 

What is a non-binding inquiry?

When you make a non-binding request for accommodation, we will send you a concrete offer by email, which will give you the opportunity to make a binding booking by paying the down payment. 

We are a larger group. Can we split the costs and transfer them individually?

Unfortunately, this is not possible. The amount must be received by us as one sum under the intended reference stated on the invoice. 

Guided Tours

What makes Istria special?

Cuisine: No matter what time of year you visit Istria, Istrian cuisine will be diverse and will surely surprise you. Truffles, olive oil, prosciutto, wines, and many more regional specialties.

Coastal landscape: Istria is known for its beautiful towns right on the coast. Whether Porec, Rovinj, or Pula – all cities are culturally and historically shaped by Italy. The sights in Istria, therefore, have a diverse and long history. Furthermore, the coastal towns impress with their great location and picturesque old towns. 

Istria has great beaches and bays to offer: relaxing on the beach, paddle boarding, kayaking, or taking a private boat tour. There is something for everyone! 

Charming mountain villages: Istria not only inspires with dreamy coastal landscapes but is also known for many small towns in the hinterland. With its very own flair and beautiful towns like Groznjan, Bale, or Hum, the heartland of Istria has become a magnet for visitors. It is not without reason that the hinterland of the country is called the Tuscany of Istria. 

When is the best time to travel to Istria?

Peak season in Istria: Due to its proximity to many European countries, Istria has become a popular travel destination during the school holidays, especially for families with children. 

In particular, the months of July and August are heavily frequented. For the high season, it is therefore recommended to look for accommodation at a good time, book popular activities in advance, reserve your favorite table in the restaurant, and thus avoid long waiting times and disappointment. The advantage in these travel months is of course the constant weather and pleasant sea temperatures. 


Low season in Istria: The low season in Istria is between April & June and September & October. Other visitors must also be expected during these months. However, these are much more relaxed months to get to know the region and the cities. Tip: The truffle hunt for the valuable white truffles begins in September! 

How to get to Istria?

By car: Coming from central Europe, we recommend arriving by car. Since public transport in Istria is not well developed, it is helpful to be mobile. The car makes it easier to explore the region. Important: Vignette obligation for the motorway in Austria and Slovenia.

By airplane: Depending on where you are coming from, flying is also an option. The largest airport in Istria is located in Pula. Alternatively, you can also fly to Venice or Triest. If you are arriving by plane, cars can be rented at the airports and in larger towns. 

What is the maximum and minimum number of people who can take part in the day tour?

On all tours offered, there is no maximum of people, however, the minimum is 2 persons (however, if you are just one person send us a message and we can figure something out). Larger groups than 12 people should make a request on time (at least four days before the tour). Since this requires more complex organizational planning.

What time is pick up from the accommodation?

Pickup will take place at the specified time depending on the tour selected and your location. You will be informed about the pick-up time as soon as the booking has been made. The earliest pick-up time is 8.00 a.m. though.  

Can dogs be taken on day trips?

Dogs are generally allowed, but please contact us in advance.

What has to be considered before the day trip?

Important for the tour are comfortable and solid shoes, a hat, mosquito repellent and not to forget sun protection for face and body! 

How does a truffle hunt work?

Truffle hunting with a local expert is a unique experience in Istria. The truffle hunt is carried out by a professional licensed truffle hunter and her/his companion dogs. The oak forests around Motovun, Buzet, and Livade are best suited for truffle hunting. The dogs sniff and guide the truffle hunter to the right places where the valuable mushroom is hiding. After the dogs discover the truffles, the truffle hunter carefully digs them up and carefully closes the hole again so that the truffles can grow again. No one can say for sure when a truffle will be found in the same place again. 

What is included in the truffle tasting?

The truffle tasting starts with a starter with various truffle specialties such as truffle salami, truffle cheese, and truffle spreads. The main course is a Truffle Fritaja after an excellent family recipe and the dessert varies from time to time. 

Which wines will be tasted at the wine tasting?

At the wine tasting, between three and six wines are tasted. Each family winery grows autochthonous Istrian wine varieties, such as Malvazija and Teran. However, you will also taste international varieties and delicious cuvées. 

What happens in the event of a weather-related cancellation?

In the event of a cancellation due to the weather, you will be given either your money back or you can choose a new date for a tour through Istria. 

Do I get a loyalty bonus when booking multiple tours?

Yes, upon request you can get up to a 10% discount when you book multiple tours. 

Are there any additional costs?

There are no additional costs for you. Entrance fees, tastings, and transportation are included in the price of the day trips. 

How far in advance do I have to book?

The trips must be booked at least 24 hours in advance. This time is needed to clarify all the details with the respective partners so that the best possible experience can be prepared for you. 

Is it possible to book a private and individual tour through Istria?

All tours are private tours. But yes, you can also book a tailor-made experience. Whether it’s a bachelorette party, a special birthday trip, or just a private and unique day trip through Istria. Depending on your wishes and personal preferences, a tailor-made experience will be created for you. 

Can products be bought on-site?

All products that you taste during the tour can be purchased directly from the manufacturers.

Can multi-day tours through Istria be booked?

Yes, multi-day tours can be booked upon request. Depending on personal wishes and preferences, the tailor-made excursions are designed to give a unique and diverse insight into the culture and history of the Croatian peninsula. 

Get In touch

+49 176 32815986

available from 15:00 – 19:00